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Shipping & Returns
Shipping
  • We make every effort to fill orders and ensure arrival as quickly as possible. Orders are generally filled within 48 - 72 hours. Please allow extra time for delivery during the months of October through December.
  • If an ordered item is back-ordered, which rarely happens, we will ship it out as soon as it is available, unless you request ‘no backorders’. on your order form.
  • Our products deserve great care in shipping. That's why we ship UPS.
  • Domestic and Canadian shipping charges will be calculated automatically when you check out.

  • Returns
  • We do our best to ensure that every customer is completely satisfied. Please contact our Customer Service Representative at 800.608.6922 or email your return request to info@barncandles.com
  • Breakage or shortage in received orders must be reported within 5 days of the date received.
  • A 25% restock fee will be charged to all orders which are shipped and not accepted.